COMMUNICATION:
Exchange of ideas between two people.
BUSINESS: generating activities, the service / commodity exchange in value.
The company is now
Complex
Decision
Pressure of time
Types of communication:
Verbally. and Non-verbal
With the help of words / no words
Sound
Facial expression
Oral / written
Interviewer -Memos/Letters-
Presentation, e-mail
Talking-Fax
Call control -Quotations/Purchases.
Meeting Report
News-Letter / Circular
Brochures
Communication in Business: Success depends on an organization built on effective communication.The activities of the organization on the exchange of information, plans, ideas, proposals to use data, and interviews will be carried out, meetings and research all the various forms of communication.In an organization, the manager has to read, speak, write, watch, listen and monitor these are all means of communication. It uses letters, reports and memos written communication.Businesses need to send information about their products and services to consumers and customers. They do this by techniques of advertising, personal selling, sales and other promotions.
Steps in Planning Communication / Communication
There are six phases of planning:
Exchange of ideas between two people.
BUSINESS: generating activities, the service / commodity exchange in value.
The company is now
Complex
Decision
Pressure of time
Types of communication:
Verbally. and Non-verbal
With the help of words / no words
Sound
Facial expression
Oral / written
Interviewer -Memos/Letters-
Presentation, e-mail
Talking-Fax
Call control -Quotations/Purchases.
Meeting Report
News-Letter / Circular
Brochures
Communication in Business: Success depends on an organization built on effective communication.The activities of the organization on the exchange of information, plans, ideas, proposals to use data, and interviews will be carried out, meetings and research all the various forms of communication.In an organization, the manager has to read, speak, write, watch, listen and monitor these are all means of communication. It uses letters, reports and memos written communication.Businesses need to send information about their products and services to consumers and customers. They do this by techniques of advertising, personal selling, sales and other promotions.
Steps in Planning Communication / Communication
There are six phases of planning:
Do you know the goal:
You need to know why you should write and what to be written. The destination can be sales, goodwill value, demand, request or rejection, etc.
Visualize your reader or listener:
It is better for the sender to the recipient to understand. You should know the training, qualifications, training, position, status in society, the desire, expectations, problems, circumstances and possible answers to your request. Also, he / she is superior, subordinate, worker, professional or technical, a colleague, single or married, male or female, from time to customers young and old, new or long term.
Choose the ideas:
It depends on the type of message. Before taking up the points to be covered in communication, then put them in order of importance and urgency.
Get all the facts:
To explain the facts and figures, visual aids can be used to increase communication.
You need to know why you should write and what to be written. The destination can be sales, goodwill value, demand, request or rejection, etc.
Visualize your reader or listener:
It is better for the sender to the recipient to understand. You should know the training, qualifications, training, position, status in society, the desire, expectations, problems, circumstances and possible answers to your request. Also, he / she is superior, subordinate, worker, professional or technical, a colleague, single or married, male or female, from time to customers young and old, new or long term.
Choose the ideas:
It depends on the type of message. Before taking up the points to be covered in communication, then put them in order of importance and urgency.
Get all the facts:
To explain the facts and figures, visual aids can be used to increase communication.
Organizing Ideas:
Once the ideas have been recorded, they will be arranged accordingly, and organized. Otherwise, do not keep the goals of the message.
Editing and proofreading:
Short communication channels are easy to transfer or to dictate without review or read. The reason for this is to ensure that the message complies with the principles of communication.
Once the ideas have been recorded, they will be arranged accordingly, and organized. Otherwise, do not keep the goals of the message.
Editing and proofreading:
Short communication channels are easy to transfer or to dictate without review or read. The reason for this is to ensure that the message complies with the principles of communication.
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